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Forbes Insights: Survey Results

The Value of Employee Engagement in the Age of Digital Disruption

A Forbes Insights + SilkRoad Survey

Are CFOs Keeping Up With the New Reality?

When one in four CFOs say that unwanted turnover accounts for 25% to 50% of labor costs (one in 10 say it eats up 50%), you know that talent retention is critical to all of your business strategies.

In the age of digital transformation, as organizations look to enhance and offload human work with AI-enabled technologies, it becomes more important than ever to measure the human values of high performance—creativity, agility and empathy.

Forbes Insights together with SilkRoad Technology conducted a survey of CFOs to explore how financial executives approach and measure the benefits of engagement and the true cost of disengagement.

Key findings include:

  • Primary cause of cause of unwanted turnover is poor employee engagement
  • Increasing employee retention through better engagement has been adopted by one in three organizations
  • Productivity is the top metric and benefit of engagement
  • The finance function has an important role to play in determining how employee onboarding and engagement affect productivity and labor costs, according to 88% of CFOs

Hiring—and keeping—the best talent is crucial for achieving financial and strategic goals. Find out more by downloading the report today.


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