Golden Portal Webinar

Strategic Onboarding Best Practices

The Golden Portal Onboarding Award honors companies that demonstrate a true understanding of the strategic importance of the onboarding experience for new hires and the way technology can streamline the paperwork and compliance process while contributing to employee retention and business outcomes. 

What stood out about Redwood Credit Union

Redwood Credit Union, a full-service financial institution providing personal and business banking to consumers and businesses in the North Bay and San Francisco, impressed judges with their onboarding efforts that enable new hires to build excitement, cultivate knowledge, become impassioned to live their brand and prepare to create lasting, positive employee experiences for their members. With strategic onboarding efforts extending 90 days, Redwood provides the right info at the right time to engage the new hire. Commitment to community is highlighted by hosting multiple monthly community opportunities for employees to meet other individuals and teams within the organization, and giving back to local non-profits through both volunteerism and donation.

In this webinar, they'll talk about: 

  • How they define and leverage their employer brand
  • How their onboarding initiatives are used to help assimilate and enculturate new hires
  • What impact their onboarding strategy has had on business outcomes
  • Additional initiatives that they use their onboarding portal for
  • How they obtain feedback from new hires to continuously improve their onboarding practices

Presented by: 

Will Thorn, Assistant Manager of Employee Relations

Will Thorn is the Assistant Manager of Employee Relations at Redwood Credit Union, serving Members and Staff alike for over 10 years. Since joining Redwood Credit Union in 2006, Will has supported the organization in a number of roles and functions, including Member Service, Training, HR, Analytics, and Talent Management. In his current role, Will oversees and manages the talent acquisition team for Redwood Credit Union, as well as serving a critical role in the areas of employee engagement, performance management, career development, and emerging technologies for the Employee Relations and Development departments.

Graduating with Distinction in Class, Will holds a Bachelor’s in English from Sonoma State University (2009) and is Certified in Human Process Improvement by the Association of Talent Development (2014; formerly ASTD). Outside of Redwood Credit Union, Will is a passionate advocate of arts, education, and animal rights, and he spends much of his free time exploring the outdoors with his wife and two young boys.

Related Resources:

Ultimate Guide to Recruiting

Everything you need to know to transform your hiring processes and tap emerging strategies.

Download

Ultimate Guide to Onboarding

Everything you need to know about transforming new hires into engaged employees.

Download

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